How do I select the add ons?
You simply add the extra amount of all the addons you would like to your pledge. You’ll be able to select the addons in the pledge manager once the campaign is complete.
Alternatively, if you want it all, the Bundle of Everything comes with all addons included (no need for additional amounts on it).
Last updated: January 12, 2021 14:41
How will the book be printed?
The book will be printed using high-quality offset printing. The hardcover and softcover will be on high quality gloss interior paper, the softcovers will use “perfect binding” while the hardcover will use “case binding”, and be printed in full color at high quality.
Some details here are subject to change, but this is the current details as I can provide them. Feel free to reach out if you have more detailed questions on this front.
Last updated: January 14, 2021 13:16
Where will the book ship from?
Many places, depending on your region. See the updated shipping section or update for regional friendly shipping, but it will have regionally friendly shipping for US, CA, UK, EU, AU, and New Zealand. Outside of those regions it will ship from the closest/cheapest hub to that region.
Last updated: January 25, 2021 22:04
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.